OUR MISSION
At PiCC United, our mission is to empower patient voices and support individuals in taking an active role in their own healthcare, as well as in the development of new treatments and technologies.
We do this by creating accessible ways to get involved, offering guidance and resources, and supporting people—regardless of prior experience—to participate confidently in research and healthcare initiatives.
We also work to ensure that a wider range of perspectives is represented by actively reaching out to and engaging communities that are often underserved or overlooked.
We focus on turning intention into implementation – ensuring that patient engagement is not only discussed, but consistently applied in practice.
This means simplifying processes, creating clear and accessible ways to participate, and supporting individuals who may not have previous experience in patient engagement.
We actively reach out to communities that are often underrepresented and create space for their perspectives to be included in meaningful ways.
At the same time, we support organisations in working more effectively with patients – providing structures, guidance, and frameworks that make engagement ethical, practical, and scalable.
By connecting people, knowledge, and systems, we ensure that patient perspectives are not only heard – but translated into real-world change.
OUR VISION
We envision a future where patient involvement is embedded as a standard across healthcare and research – not as an initiative, but as an integral part of how decisions are made.
In this future, every patient has the opportunity to be heard and to actively participate.
PiCC United works to create an inclusive and supportive space where patient engagement is accessible, meaningful, and capable of driving real change – through continuous improvement of practices and collaboration across communities and organisations.
We envision a future where patient involvement is not an exception, but a standard.
A future where:
- every decision in healthcare and research is informed by patient perspectives
- diverse voices are actively included and valued
- patient engagement is embedded in systems, not added as an afterthought
In this future, PiCC United contributes to a healthcare ecosystem where collaboration between patients, professionals, and organisations leads to better outcomes, stronger trust, and more equitable access for all.
OUR APPROACH
We believe that meaningful patient engagement requires more than intention – it requires structure.
That is why we focus on:
- making engagement practical and accessible
- supporting both individuals and organisations
- ensuring ethical and compliant collaboration
- building long-term partnerships across sectors
From insight to implementation, we work to ensure that patient voices lead to real change.
WHAT DEFINES US
Healthcare for Everyone
At PiCC United, we believe that every voice matters—and that meaningful patient involvement starts with making it possible for more people to take part.
We work to break down the barriers that often prevent individuals from getting involved, whether related to experience, confidence, access, or opportunity. By creating supportive and accessible ways to participate, we open the door for a wider range of voices to be heard.
Our approach goes beyond inclusion as an idea. We actively engage with communities that are often underserved or overlooked, ensuring their perspectives are represented in healthcare, research, and decision-making processes.
Through patient engagement, collaborative research, and advocacy, we contribute to a more patient-focused healthcare system—where people are not only included, but able to shape outcomes in meaningful ways.
Patients as Experts
Your experience matters. At PiCC United, we recognise that patients bring valuable expertise grounded in lived experience—insights that cannot be replaced by data alone.
We work to ensure that this perspective is actively included in healthcare and research by creating opportunities for patients to contribute their knowledge, experiences, and priorities in meaningful ways.
This means moving beyond listening to patients, and instead working in partnership—where patient input helps shape decisions, design solutions, and improve outcomes.
By centring lived experience, we support a more relevant, responsive, and patient-focused healthcare system.
Stronger Together
Real change happens when we work together. At PiCC United, we bring together patients, healthcare professionals, organisations, and industry partners to create meaningful collaboration across the healthcare ecosystem.
We do more than connect stakeholders—we help structure collaboration in ways that are ethical, transparent, and built on mutual respect. This includes creating shared understanding, aligning expectations, and supporting effective ways of working together.
Our approach is grounded in partnership, where each voice is valued and contributes to better decisions, stronger solutions, and more relevant outcomes.
Because sustainable impact is not created in isolation—it is built through collaboration.
Empower Through Learning
Access to knowledge enables meaningful participation. At PiCC United, we provide patients and professionals with practical tools, accessible resources, and evidence-based insights that support informed involvement in healthcare and research.
We focus on making complex information understandable and relevant, so more people can engage with confidence—regardless of their background or prior experience.
Through shared learning, we help strengthen both individual capability and collective understanding across the healthcare community.
Because informed engagement leads to better decisions, stronger collaboration, and more sustainable outcomes.
Solutions That Last
PiCC United works to create change that goes beyond individual projects.
We focus on building approaches, structures, and collaborations that can be sustained over time—so that patient involvement becomes part of how healthcare systems operate, not something that depends on individual initiatives.
By supporting consistent, ethical, and scalable ways of working, we contribute to long-term improvements in how patients are involved in healthcare and research.
Because lasting impact is created when change is embedded—not temporary.
SUSTAINABLE DEVELOPMENT GOALS
PiCC United contributes to advancing key United Nations Sustainable Development Goals (SDGs),
which closely align with our mission to improve healthcare through meaningful patient involvement.
We support health and well-being by promoting patient involvement in healthcare and research. By enabling individuals to take an active role in decisions that affect their lives, we contribute to more patient-focused and responsive healthcare systems.
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We work to reduce inequalities in healthcare by focusing on inclusion and representation. By actively engaging underserved and underrepresented communities, we help ensure that more diverse perspectives are included in research, policy, and decision-making.
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Collaboration is central to our work. We build partnerships across patients, healthcare professionals, organisations, and industry to support shared learning, co-creation, and sustainable improvements in healthcare systems.
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